Funerals That Don't Cost the Earth
01233 534 444
Branch Office: Ashford, Kent
What to do when someone dies
In the event of a loved one dying at home expectedly, you may consider water cremation or flame cremation. Follow these steps to start the process:


In the event of a loved one dying at home unexpectedly, you may consider water cremation or flame cremation. Follow these steps to start the process:


In the event of a loved one dying in a hospital or in a care home, you may consider water cremation or flame cremation. Follow these steps to start the process:


How can we help you?
Nothing prepares you for the emotional shock of losing someone close, even if the death has been expected. Here are a few guidlines that may be of assistance :
EXCELLENT Based on 21 reviews Posted on Google Neil P20. May, 2026 This was all new to me, rang around a few other companies first, but didn't really get a good vibe from them, until I talked to Christine from Willow and Green, she was fantastic at a very difficult time. I knew my dad was in safe hands every step of the way, which gave me great peace of mind and took a lot of the worry away. I was kept up to date throughout the whole process. She even personally returned my dad's ashes back to me. Outstanding service. Rest assured you will be dealing with people who really do care.Posted on Google colin rowley27. April, 2026 I can’t speak highly enough of Willow and Green. Christine was superb and went over and above expected in every way. I was made to so comfortable right from the start. Very highly recommendedPosted on Google Violet White18. April, 2026 I found myself completely alone in a strange country when my Partner Wolf of 15 years passed away. Elle and all the staff stepped in and treated me like family. Picked me up and drove me back to my hotel, offered to sit with me during his cremation. Many thanks and blessings to the great team at Willow & Green.Posted on Google Ady Watts19. February, 2026 These Guys and Ladies definitely deserve a 5+ stars. The complete journey from start has been faultless. The true passion and care shown to me and my Mother at this difficult time has been amazing. They are so professional and caring. Their attention to detail and care is beyond reproach. We felt like family, and not just another customer. Everything was taken care of. We would like to take this opportunity, to thank Elle and the Team. For making this a truly memorable day for our Father, Mum's Husband and Friends.Posted on Google Mario de Freitas30. December, 2025 We have known the Greens for many years. They are close friends, and we know you'll be in excellent and caring hands.Posted on Google Rachael Cox6. November, 2025 I had never organised a funeral before, so didn't really know where to begin. From the moment I contacted Willow and Green I felt looked after. Despite being on holiday, Christine reached out to pass on her condolences and put me in touch with Claire who was extremely helpful and attentive, guiding me through every step with care and compassion. Christine and Claire were always available at the end of the phone to answer my questions, no matter how small. My mum had very specific wishes for her service, and every one of her wishes was honoured exactly as she wanted. Christine and Claire’s quiet but reassuring presence on the day of the funeral brought great comfort and I am truly thankful for their support. I hope that I will not have to arrange another funeral any time soon but, if I do, I will certainly be appointing Willow and Green again, and have no hesitation in recommending them to anyone in need of loving, thoughtful and professional care.Posted on Google Nelito Neli11. August, 2025 I cannot thank Willow & Green Funeral Directors enough for the exceptional care and professionalism they provided in organising the funeral of my beloved mother, Mrs. Elizabeth Osakue Usiomonifo, on 24th July 2025. From start to finish, the service was flawless. My main point of contact, Christine, was nothing short of outstanding. She was warm, approachable, and truly empathetic, guiding me through every step with patience, understanding, and compassion. Her support during such a difficult time was invaluable — she is truly one in a million. The entire team at Willow & Green handled every detail with dignity, respect, and an attention to detail that made the send-off absolutely perfect. The atmosphere, organisation, and presentation were beyond words, and my family and I will forever be grateful for the way they honoured my mother’s memory. If you are looking for a funeral director who will treat your loved one with the utmost care and respect, while also providing emotional support to the family, I highly recommend Willow & Green. They exceeded my expectations in every way possible. Thank you, Christine, and the entire Willow & Green team — you gave my mother the farewell she truly deserved. Pastor Osamudiamen AbrahamPosted on Google Susan Peters5. February, 2025 The genuine care, attention to detail and customer service were all absolutely amazing. Both Christine and Claire went above and beyond and responded quickly as different issues arose. On the funeral day, key mourners were held up following a road traffic accident on the M26. They made sure that all the moving parts were kept informed and were able to reassure us that everyone would wait and not to worry. We had some unusual requests, which were facilitated with ease. We 100% recommend Willow & Green.Posted on Google Laura Parsons11. December, 2024 What a fabulous service we received from this lovely funeral directors for my late mother. We couldn’t have had a better service and to top it all we just received a Christmas card to send their love and support as we approach the first Christmas without Mom. Thank you Christine and all the team for all the support at such a difficult time.Posted on Google Jeremy Milton3. August, 2024 Thank you for your first class support and guidance. From the initial enquiry, right through to the funeral day, you made me and my family comfortable and treated our loved one with the utmost care and respect, as an individual rather than a number, in what is a difficult and emotional time. Thank you Willow & Green.
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Address
WILLOW & GREEN LTD.
Holly House,
Tile Lodge Rd,
TN27 0AY
May we contact you?
In case of death, please call us on 01233 534 444. For other queries or more information, simply fill in this form and we’ll contact you.
